AGREEMENT
Policies & Waiver
In registering for private training, I acknowledge my dog and its care are still entirely my responsibility. I cannot hold Hounds in Harmony (HH) Dog Training responsible for:
I am responsible for:
Hounds in Harmony accepts responsibility for:
Hounds in Harmony may terminate our contract if:
*I am aware there is no absolute guarantee of meeting training goals. HH has or will go over reasonable expectations as training progresses. I agree that there will be variances in results due to circumstances beyond HH’s control, including but not limited to:
*I acknowledge that the continued success of this training is wholly dependent upon my 100% participation in the training program.
If training is to be done in my absence, in the event of an emergency, I give HH permission to take my dog to their designated veterinarian if I cannot be reached.
If HH needs to cancel or reschedule to a mutually agreeable time, they will provide as much notice as possible, and will apply my fee to another session. If a package is purchased, I understand there are no refunds. I agree to a 24-hour cancellation/rescheduling policy, where 50% of the the session's fee is forfeit if 24-hours notice to cancel is not given. Exceptions may be considered for emergencies, but are at HH's discretion. All services after the initial consultation or group class must be prepaid to be scheduled. Each private session must be completed within 4 weeks or it is forfeit.
Client and Hounds in Harmony Dog Trainer hereby agree to mediate and/or arbitrate any misunderstanding that may arise pursuant to the terms contained herein. In any action or proceeding arising out of this agreement, the prevailing party shall be entitled to reimbursement of costs and legal fees.
- Any damage to my property from normal wear and tear.
- Any damage or injury incurred as a result of my dog’s actions.
- Any damage to my property as a result of training not directly caused by HH personnel.
- Any injury to me or my dog as a result of the environment outside HH’s control.
I am responsible for:
- Paying for any and all services in full and in advance after the first group class or consultation pre-call.
- Ensuring my dog is healthy enough to attend the session.
- Any medical bills associated with general care or behavior management.
- Purchasing and providing any recommended supplies for each session.
- Treating my dog in accordance with LIMA (least invasive, minimally aversive) and the humane hierarchy.
- Following the trainer's directions during the training session.
- Doing the homework assignments between sessions.
- Completing all training within 1 year of purchase. After which, my payment is forfeit.
Hounds in Harmony accepts responsibility for:
- Treating my dog in accordance with LIMA (least invasive, minimally aversive) and the humane hierarchy.
- Arriving on time (please allow 10 minutes for traffic) and prepared for each session.
- Guaranteed change in behavior.*
- Email and/or text message support throughout the active training partnership.
- Refunding any prepaid sessions we are unable to complete due to the dog passing away before training could be completed. Sessions for one dog may be transferred to another dog.
Hounds in Harmony may terminate our contract if:
- I repeatedly ignore instructions that jeopardizes the safety of those present during the session.
- I refuse to cooperate with training instructions and recommendations.
- I use punitive tools or methods that HH considers detrimental to the training process and/or abusive to the dog.
*I am aware there is no absolute guarantee of meeting training goals. HH has or will go over reasonable expectations as training progresses. I agree that there will be variances in results due to circumstances beyond HH’s control, including but not limited to:
- Previous training (or lack thereof) of my dog.
- Previous daily schedule and lifestyle of my dog.
- Inherent individual dog differences in learning styles.
- Individual motivations the dog has or lacks.
- Genetic factors that limit the dog's abilities.
*I acknowledge that the continued success of this training is wholly dependent upon my 100% participation in the training program.
If training is to be done in my absence, in the event of an emergency, I give HH permission to take my dog to their designated veterinarian if I cannot be reached.
If HH needs to cancel or reschedule to a mutually agreeable time, they will provide as much notice as possible, and will apply my fee to another session. If a package is purchased, I understand there are no refunds. I agree to a 24-hour cancellation/rescheduling policy, where 50% of the the session's fee is forfeit if 24-hours notice to cancel is not given. Exceptions may be considered for emergencies, but are at HH's discretion. All services after the initial consultation or group class must be prepaid to be scheduled. Each private session must be completed within 4 weeks or it is forfeit.
Client and Hounds in Harmony Dog Trainer hereby agree to mediate and/or arbitrate any misunderstanding that may arise pursuant to the terms contained herein. In any action or proceeding arising out of this agreement, the prevailing party shall be entitled to reimbursement of costs and legal fees.